Halo Tickets

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Terms & Conditions

DISCLAIMER: The Halo Group Pty. Ltd acts only as an agent for the events represented on our site. If an event is cancelled or unsatisfactory The Halo Group Pty. Ltd waives all liability and will ensure that customers are given the direct details of the relevant promoter who is responsible for all complaints and post event enquiries. Halo will not remit revenue from ticket sales to the event promoter until after the completion of a satisfactory event so as to ensure that full refunds can be provided in the instance of a cancellation or major disruption.

Information for Ticket Sales
1. Halo Tickets is an e-ticketing website, meaning your tickets are NOT mailed to you but rather they're available for you to download and print off as soon as your purchase has been processed.
2. Credit Card payments are processed immediately and PayPal payments can take up to 24hrs to process - make sure you click 'Return to Halo Tickets' to complete your PayPal transaction.

Terms & Conditions of Sale
1. The Halo Group Pty Ltd is unfortunately unable to accept refunds on any digital ticket sales or downloadable items.
2. The Halo Group Pty Ltd will never sell or give your details to a third party other than the order information provided to fulfil and complete your purchase.
3. The Halo Group Pty Ltd acts only as an agent for the events represented on our site. If an event is cancelled or unsatisfactory The Halo Group Pty. Ltd waives all liability and will ensure that customers are given the direct details of the relevant promoter who is responsible for all complaints and post event enquiries. Halo will not remit revenue from ticket sales to the event promoter until after the completion of a satisfactory event so as to ensure that full refunds can be provided in the instance of a cancellation or major disruption. In rare instances where The Halo Group Pty Ltd remits proceeds of ticket sales to promoters before the event, this amount will never exceed more than 75% of revenue. In these isolated cases we ensure the promoter signs a legal document stating that they are legally responsible for all money and acknowledge their legal requirement to return any funds previously transferred to them. The Halo Group Pty Ltd will do everything possible to ensure this money is returned to you as quickly as possible.
4. By purchasing your ticket to this event, you will adhere to the event's terms and conditions and consent to having your photograph taken by the official event photographers understanding they may be used for promotional purposes.

If you have any questions, please contact us at info@halotickets.com.au.